OTRS

Multi-point acquisition, multi-channel recording: Utilizing the system's IP oice technology to achiee oice acquisition, real-time monitoring and recording of multiple telephone channels without the need to add traditional recording cards and corresponding recording software, saing inestment in recording equipment.

Audio recording management, flexible access: Log in to the system through network interconnectiity to manage audio recordings, enabling remote queries and playback; automated audio recording management is simple, with call recordings automatically completed after enabling the recording function, easy to configure, and requires minimal maintenance.

Dedicated storage, long-term preseration: The transfer rate for audio data is 2KB/s, and using a hard disk serer with a capacity of 500GB or more can achiee high call olume storage and long-term data preseration.

oice data, mining alue: Recording data can help employees train and improe their sales skills, and can also sere as training examples for intelligent robot outbound calls.